I had a transfer of ownership completed on Wednesday and my services went down as part of this (as expected). However I have been emailed my new account number, but my second V6 tells me I have no account and to call on UNKNOWN??
My account says its a secondary account and the old main account has the new account number. When I called faults they told me the old account is showing as Former, and the new account is showing as Never. I was advised yesterday I would get a call back but appreciate people are busy so wonder whether anyone here can assist?
Thanks
Christian