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Top Cashback; Extending payout

I took out a virgin account early March using a link on top Cashback for £125. The estimated payout was 5 weeks, which then extended to 12 weeks. This has now updated to show 21 weeks estimated payout. Can I expect the cashback at all?

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Very Insightful Person
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Re: Top Cashback; Extending payout

Hello

The best people to ask that question too would be TopCashback, as they are the ones who pay you.

Regards Mike

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Re: Top Cashback; Extending payout

That was my first stop, however they informed me Virgin have to authorise the payments, something to do with confirming the account is active and valid.

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Re: Top Cashback; Extending payout

Hi matty2k15, thanks for getting in touch.

 

Sorry to hear you've had some problems with your payout from Top Cashback.

 

As confirmed by Mike this is something that would need to be chased up with the company who offered you the payout, there's no process I'm aware of or contact we have to help with this from our side I'm afraid.

 

Tom

 

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