on 06-12-2023 10:44
Just started my renewal wiggle with VM
Tried to it over whatsapp, but their bot is absolute crap and kept sending me back to their web chat even though I asked it not too. Frustrating because it means you have to have the browser window up then!
Offered me the Mega Volt Package for the same price as I am paying for current package (1 gig, Full TV, Sports, TNT, etc). Difference is that it was 500mb, and no tnt sports. They said they cannot offer 1 gig at the moment due to a systems issue, and I should try again in a few days.
Unfortunately couldn't get a straight answer as to whether the 500mb is already boosted by existing sim or not, as I assume if not, then it would boost to 1gig anyway. Something I would rather not risk though, as I want that 1gig!
on 07-12-2023 11:53
yes I had the same thing cant do 1 gig atm, tried to get me to wait 1 week but it would push my termination out by 10 days.