Virgin Media Community

[Alex21]

Thanks, how can I write? I'm switching to other Can you give me e-mail address?

[apcyberax]

you need to cancel by phone or post as agreed in your contract.

It can;t be done on the forum or email

[maurbwn]

This is NOT helpful when phone line actually cuts off and I, myself have not been able to get through for a week now. My contract ends tomorrow. 

Postal service is unreliable, (I received 3 Christmas cards last Monday 25th Jan!)

In this day and age VM need a letter?! Funny how one can start a contract by phone, online, etc! Ridiculous 

[Chris_W1]

Hi maurbwn, thanks for the message and sorry to hear that you want to cancel the service, this can be done by calling us on 0345 454 1111 options 1, 4 and 5 or by writing in to us via the post. ^Chiris