on 20-07-2022 12:08
Hi I have been sent a returns box but no termination cap
on 20-07-2022 14:12
Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear that you haven't been sent a terminator cap, have you fully disconnected with ourselves or removed one of your services?
on 21-07-2022 11:45
Hi Yes I have fully disconnected with you
on 21-07-2022 13:59
Thanks for coming back to us @Susie5.
I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.