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Telesales

Do people actually answer the phone at Virgin Media I have something I urgently need to sort out and have so far wasted about 4 hours on hold waiting to speak to someone !?

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Re: Telesales

Thank you for your post Plug2604 and welcome to our community.

 

Sorry to hear you experienced a wait to get through to the telephone team, they work with an availability based system so there can be a wait during busy periods.

 

Did you get through to an agent who could help with your query? If you still require assistance please elaborate on this here as we would be happy to help if needed.

 

Thank you, Emily.

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