Technician didnt show up

[Tashafear]

My while virgin is down, no TV WiFi or phone. Had a technician booked for today and they've NOT showed up 😡 no phone call or email, just been sat waiting for nothing!!

[Matthew_ML]

Hey Tashafear, thank you for reaching out and I am sorry to hear this, also a warm welcome aboard.

I am going to send you a PM as I would like to find out what has happened, please look out for my PM.

If it was cancelled this could be down to an outage or issue in the area.