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TV Services - UK Call Centre Support

Hi, I am a long term VM customer and would LOVE LOVE LOVE to speak to a UK call center. How do I do this? I've tried numerous combinations of number but all seem to route to India... Grrrr 

I have a problem with my TV service - which I've had for 3 months now. 

I've tried reporting it but go through to India who is useless! 

So please provide a UK number so I can speak to someone in the UK to book an engineer, then I can finally start to use the service I'm paying for. 

 

 

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Re: TV Services - UK Call Centre Support

Hi Entel,

 

Thank you for reaching out to us in our community and a warm welcome to you.

 

I am sorry to hear you are having issues with your TV service and haven't been able to get this resolved, please can you expand on the issues you are having with your TV service?

 

Kind regards

 

Paul.

 

 

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Re: TV Services - UK Call Centre Support

This is now resolved 

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Re: TV Services - UK Call Centre Support

There is technical support in the UK, just when calls come in any overspill goes to overseas centres, their isn't any option to get the UK centre, depends on call volumes who you might get.


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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