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thinking
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Switching away from Virgin Media

Heya, I am wanting to switch away from Virgin Media in March when my current contract finishes. Have not had any issues, but my price will double after the contract finishes, which is not really financially viable for me. I am going to switch to TalkTalk.

When should I tell Virgin Media that I am switching away? On the one hand, I do not want to have any overlapping contracts, but also with homeworking, we are cannot afford to have no internet in our house, so we want to time this well.

TIA

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spgray
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Re: Switching away from Virgin Media

virgin and talktalk don't share the same network, so in theory you could have both running at the same time.
if you want your telephone landline number transferred you'll need to keep your virgin account open until that has transferred.

remember you must give 30 days notice cancel the internet/tv side of things.

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My Broadband Ping - spgray

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Emily_G
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Re: Switching away from Virgin Media

Thanks for the post Thinking and welcome to our community.

 

We can't put through package changes or cancellations over the forums, but you can do so with the team on 150/0345 454 1111 options 1, 4 then 4.

 

Thanks, Emily.

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