basically I’ve been trying to talk to someone regarding my services. I was on a special offer before it ended I tried to talk via live chat but i was always asked to call them. When I tried I was always put on hold then the phone would cut off. I’ve tried the text message service, I’m not getting no reply from that either. I wanted to arrange a new package before my bill went up by an extra £35 a month. Because I haven’t been able to talk to anyone my services have now been suspended. I really need to sort this out I’m a care coordinator currently working from home but now I have no services and no one seems to want to help me. I would appreciate it so much if someone here could help me with this situation.