Virgin Media Community

[videovic]

Hi

I am trying to access my account but all the details i have are apparently incorrect. 

I am unable to reset my password as it keeps redirecting to the same page.

Been going on for over a year.

Please help 

Thanks

[Paul_DN]

Hi videovic,

Thank you for reaching out to us in our community, I am sorry to hear you aren't able to log into your online account, I have had a look our end and can see a account has been set up, if you are still unable to log in I will be happy to help.

I will send you a invite into a private chat, if you still need help please click on the purple envelope.

Regards

Paul.