Still awaiting my account and area code

[hayfar]

Hi I’m trying to register online but after joining in April I still don’t have my account number or area code. 
The only documents I’ve received is the precontract letter nothing since. Then notice you took two months out of my account for the first month. Again I’ve not seen the payment schedule as I’ve not received a contract or anything else. Please can you provide these details? 

[Sabrina_B]

Hi Hayfar 👋.

Thanks for reaching out to us. Apologies you have not been in receipt of your contract documents. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

Thanks.

Sabrina