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Speak to someone at VM

Joining in

For the last 5 days I’ve been trying to speak to someone regarding my current bundle.   I was never notified that my deal has changed.   I cannot get into my account because the email address I used I don’t have access to.  So was hoping to speak to someone to sort it out but that seems impossible.  I’ve tried WhatsApp/X and the usual number ending in 111.   What’s the solution?  


Forum Team
Forum Team

Hi @Sealady21 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you have had with bundle changes, we can look into this for you, we would need to bring you in for a private message.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.