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kachina1962
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Sorry, we’re unable to change your package online.

on ‎26-01-2021 11:56

So same problem here. Stuck on a legacy package which means I'm receiving M350 when I'm paying M500 money. Can't change online. Been down the text route only to be told that they don't have access to activate the oomph package? Any suggestions Virgin?

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Gareth_L
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Re: Sorry, we’re unable to change your package online.

on ‎26-01-2021 13:35

Hello kachina1962

Sorry to hear that. You would need to call us on 0345 454 1111 

Gareth_L

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