Social tariff

[_2000]

Hi, just wondering if anyone knows if you still get the Volt benefits for having an o2 contract and virgin broadband on the essential broadband plus social tariff for people on benefits? 

[Ernie_C]

There is no Volt Essential Broadband.

Social tariffs are low cost, low speed offerings for those on certain benefits.

[_2000]

 

No I mean will I still get the speed boost on my broadband and the double data on my o2 contract because they’re both at the same address, because I currently get the speed boost and double data on my normal package but I didn’t know if it would be removed if I was to switch to the social tariff? I’ve added a photo to explain what I mean but I don’t know if this includes the social tariffs or is it just the Normal packages? 

[newapollo]

Hi @_2000 

I'm  sorry to say but customers on the Social tariff (Essential Broadband) don't qualify for the volt benefits.

Info below from https://www.virginmedia.com/broadband/low-income-families 

Sub sections The Legal Stuff  > Offers > 

Volt benefits: Volt benefits available if you have or sign up to both an eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff. Not available if you are taking Virgin Media services in any of our 2022/2023 network expansion areas or for Essential broadband customers from 10 November 2022.