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Sky sports and sky sports HD ?

Rich4rd78
On our wavelength

Hi everyone, 

it appears on my package I am being charged for sky sports and sky sports HD? I took up an offer and it was not properly put on originally. Is there a way I can check properly?? It’s potentially a lot of money. 

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

Here's an example of how a contract looks when you have Sky Sports (in SD as standard) with the HD add-on.

japitts_0-1684426477739.png

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4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

Here's an example of how a contract looks when you have Sky Sports (in SD as standard) with the HD add-on.

japitts_0-1684426477739.png

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

John_GS
Forum Team
Forum Team

Hi @Rich4rd78 

Thanks for posting and welcome back to the community.

I am sorry to hear you have a dispute over the cost of the HD sports. Everything does look as it should but to discuss further, we'll send you a PM now.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Rich4rd78
On our wavelength

Thanks John for all your help clarifying. 

John_GS
Forum Team
Forum Team

Hi @Rich4rd78 

Thanks for joining me on PM today and allowing me to investigate and resolve this for you.

If you do ever need further assistance, please do pop back to the community.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill