Silent harrasing bullying calls at 23.29!!

[IH8VmNow]

Some one in your company has intentionally Breached DPA and GDPR to access my account and silent call me at 11.29PM on the 7th of August !

Its Harrasment. simply to cause Fear alarm and distress!  

I've emailed your Ceo! 

Shame on you!  The agent will be Found! 

[Joseph_B]

Hey @IH8VmNow,

Welcome to the Community Forums and thanks for the post.

Sorry to hear that this has been happening to you, it's certainly not what we want to happen to our customers, I would like to look further into this in a quick private message, if you have not used this feature before you can access it via the envelope at the top of your screen.

Joe

[IH8VmNow]

Virgin media's ceo office isn't replying to emails! Not following it's own complaints policy.. Criminals working for them!  Avoid and go to sky!!!!!! 

[Ilyas_Y]

Hi there @IH8VmNow, thanks for reaching out to us in the forums page. 👋🏼

I'm sorry to hear about the issues you are having in relation to the experience for our complaints procedure.
I have had a look on the systems and can see that our team has responded to your within the last 48 hours.
Please check all your inboxes for any communication from our team. I will also reach out to the team and advise them to get in touch if they haven't.

Let us know if you need anything.

Kind regards,
Ilyas.