disgusting service from virgin media i want to leave as im paying £110 a month for something thats costs new customers £79 been told on the phone its £800+ to leave disgusting i cant afford £110 so ur not getting another penny off me as i want to leave If i cant be offered a better deal then ill be leaving ive been a customer 7-8 years an new customers get better deals than i do thats wrong id rather be a new customer to sky than a mistreated customer to virgin media 👍🏻
Early Disconnection Fees vary between customers as the calculation of how much is charged depends on the services that you have, how much you pay for those services and how much of your minimum period remains for each service......... We cap the amount of the Early Disconnection Fee so that you will pay no more than £240.
Phone again, speak to retentions (thinking of leaving us) and see what price you can negotiate.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Re: Services expensive cant be offered a better deal
3 weeks ago
I might have to i was hoping to get a better deal but looks like ill be leaving ill give it till next week might ring again friday see what happens if not ill leave looks like ill be better treated as a new customer elsewhere rather than sticking with virgin