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Secondary Account

I want to change my package but have been cut off each time I call.  So I thought I would see if I can do it online but I can’t access my account because it says I have a secondary account even though I am the only person named on the account.

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Re: Secondary Account

Hi Goodall56, thanks for the message and sorry to hear that you are having issues with the online account. I have read the post and looks like you are trying to log in with the secondary email address. You would have set up a primary email and set up the secondary emails through this account. 

 

Can you confirm what changes you are trying to do with the online account? Chris 

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Re: Secondary Account

I want to look at the package I have already and see what I need to change.  Can you change the email address for me on the account so that I can log in?

 

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Re: Secondary Account

I will look at the account for you to see what the issue is as to why you are unable to log in to the online account and will send you a private message. Chris 

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