Earlier today my father called Virgin and changed the package to reduce the cost. Straight after the call the TiVo box downstairs was updated and the channels they had removed disabled. All worked fine there.
However, the second box upstairs in my room is now coming up with a 7400 error. As I understand it this is an activation error however prior to the package change today this box was activated and working.
On the box's "System Info" page I see "8: Closed" next to the Virgin Media Service Account Status item. Does this mean the second box has been removed from the package. If so is there anyway to reactivate it without having to make another hour long phone call.
