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SETTING UP AN ONLINE ACCOUNT

Hi,

 

I've had a Virgin account for a number of years but would now like to set up an online account.

 

The account number on my bills is an 8 digit number and the Virgin website is requesting a 9 digit number.  

 

Any advice please?

 

Thanks,

Stan

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Re: SETTING UP AN ONLINE ACCOUNT

Hi Stan,

Just place a 0 (zero) at the beginning

Dave

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Re: SETTING UP AN ONLINE ACCOUNT

Thank you!  Adding the zero to the beginning worked.

 

 

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