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Router pickup

hazel2k4
Joining in

I booked a collection of my "Virgin Media kit" for Monday 11th September, but nobody showed up.  I haven't had any contact from anyone since to rearrange it either.

Could you rearrange the collection for me?  Any day is fine as long as I have prior notice.

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi hazel2k4,

Thank you for reaching out to us in our community and welcome, sorry to hear your equipment wasn't collected as advised. although we are unable to arrange collection we can arrange a returns pack enabling you to return the kit to your nearest Collect + outlet.

So I can help further and arrange for this to be sent I will send you an invite into a private chat, once received click on the white envelope to accept.

Regards

Paul.