Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
178 Views
Message 1 of 2
Flag for a moderator

Returning to Virgin Media

Hi,

We were with Virgin for several years before switching to Sky TV in July 2018. We kept Virgin Broadband for around another year before eventually switching everything to Sky last summer. However my Sky bill has shot up and, as I'm out of contract on the TV and can cancel Sky broadband penalty free (due to price rises), I was looking at returning to Virgin.

Would I be eligible for new customer offers? I've read conflicting information - some say it's three months, others claim it's a year. If it makes any difference our old Virgin account was in my partner's name but any new one would be in mine although we're at the same address. 

Many thanks in advance. 

0 Kudos
Reply
Highlighted
  • 3.16K
  • 184
  • 355
Forum Team
Forum Team
170 Views
Message 2 of 2
Flag for a moderator

Re: Returning to Virgin Media

Hi decemberboy,

 

Thank you for reaching out to us in our community and a very warm welcome to you, I am glad to hear you are thinking of coming back to us, as you are a none customer at present and have left over 1 year ago you are a new customer and are eligible for new customer deals.

 

Kind regards

 

Paul.

 

 

0 Kudos
Reply