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Returning the kit

Hello I need to speak to speak to a member of the virgin team... this is an urgent matter as I need to return the equipment kit before my flight and do not want to be charged the fee. Does anyone know how I can contact them? The automated responses are not helping.

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Re: Returning the kit

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Returning the kit

Thanks, are you able to send me a link for the online chat? I cannot find it

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