I cancelled Virgin last week and I am moving home on Friday. I was told I would be sent packaging to return my equipment but haven't received anything. I will not have access to this property after Saturday so would like to know when I can expect to receive the packaging so the equipment can be returned.
If the kit doesn't need returning there's also a link on the same page detailing local recycling points.
Returns packaging is usually sent out 10 days after the cancellation completes.
You can also request returns packaging using <<< this link >>> That link also allows you to specify a different address for the packaging to be sent to, so you could take the equipment with you and return it from your new home.
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