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Return of equipment have a return sticker but need it collected. Cannot go out over 79 need it collected

None of the subjects listed above!

I have the equipment all packed up with a label.

I requested it to be picked up but no sign of it being done yet.

Problem is I am not allowed to go out as i am 79. How do I get it picked up please.

The references I have is

961 

09/03/20

37607220

and bar code 8QQA37607220A961

I hope this helps as going direct to Virgin media 

Regards

David Hanna

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