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ghirl7
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Retentions Confirmation Email

Hi, I cancelled my contract with virgin yesterday.  Today a lovely chap from retentions phoned to offer me a really good deal and a new 18 month contract.  I am now a bit worried as I haven’t received an email confirmation yet and it’s not showing up under my contracts.  Can anyone check this for me?  

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Zak_M
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Re: Retentions Confirmation Email

Good morning @ghirl7 

 

Welcome to the forums and thank you for taking the time to post. 

 

It can take up to 24 hours for the contract to be sent out to you. 

 

Kind regards,

Zak_M