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Resetting password - link expired

Tuning in

I’ve been trying to reset my password however the result ends up that the link is always expired. What is the correct fix here? Thanks 


Forum Team
Forum Team

Hi deej05,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some trouble resetting your password, so I can help I've popped you over a private message.


Joining in

I'm having the same issue and i seems a lot of people are. Surely if this is a known problem you should have fixed it by now? I have tried all my devices and have the same issue on everyone of them. 

Hi Flocat38 👋🏼.

Thank you for posting, welcoming you back onto our community forum 😊.

Sorry to see you are unable to reset your password.

So I can help and look into this for you, I will be private messaging you. 

Look out for the envelope ✉. 

Thank you.  

Ari - Forum Team

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