My original request was how to reset my phone-in password. When phoning support from my mobile phone, I am asked for password characters. I have no record of these, and would like to reset this password.
Dear Kath-F I too have forgotten my memorable password. I know the memorable password is different from my log in to VM account. but I did not write it down as I thought my memory was infallible. :how wrong was I.
so, all I need do is phone and speak to an advisor, I have some security question enabled I actually remember. will this be good enough to get through to an advisor to reset my memorable password ??
Hi, I would like some assistance with resetting my telephone password please. I realised I didn't know it when I paid for the Tyson Fury fight and it wasn't working so I was trying to phone up for assistance but had forgotten it. The fight eventually came on though but I would like to avoid any future troubles. Thanking you in advance.