Dear Kath-F I too have forgotten my memorable password. I know the memorable password is different from my log in to VM account. but I did not write it down as I thought my memory was infallible. :how wrong was I.
so, all I need do is phone and speak to an advisor, I have some security question enabled I actually remember. will this be good enough to get through to an advisor to reset my memorable password ??
Thanks in advance. regards Gaz