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AntoniJ1975
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Requesting a paper bill

hello, I am currently setup for e-billing but I want to request a one-off paper bill of my latest bill for purposes of ID... i can't find any option for this in billing options and I know I can print off a PDF but I don't have access to a printer... I know there is a charge and I am hoping this can be added to my next bill... can anyone please help me with this?

thanks.

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Corey_C
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Re: Requesting a paper bill

Hi AntoniJ1975,

 

We can get this done for you, however to clarify, it would take effect the next billing cycle. For example if you bill gets generated on the 14th of July, that is the date it will get printed and sent to your home.

 

Cheers,

Corey C

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AntoniJ1975
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Re: Requesting a paper bill

Thanks I believe my next bill gets generated tomorrow? Can you explain if I need to do anything more?

 

thanks.

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Tom_F
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Re: Requesting a paper bill

OK AntoniJ1975, please get back to me via PM (look out for the purple envelope) and we'll be able to help further. 

 

Tom

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