Request to cancel engineers visit

[paperman]

I have an engineers visit booked for Friday 9th June. Can you let me know how I can cancel this please.

Thank you

[paperman]

Sorry. Too much of a hurry The date I need cancelling is Friday 2nd June.

Thanks

John

[John_GS · Accepted solution]

Hi @paperman 

Thanks for posting and welcome back to the community. 

You should be able to cancel the visit via the online account - let us know if any issues. Has the issue also been fixed hence why you need to cancel the visit? If not, you should also be able to re-arrange the visit via the same method. 

Best wishes.