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Request to cancel contract

I need to cancel my Virgin Media Fibre account, I've moved out of my flat and their phone support says to go to /help and use chat option, I can't find this chat option. When I go to /contact-us and choose move, I'm given the same contact number that tells me to go to /help to service my account.

Please can a Virgin Media representative help me here, I just want to cancel my account.

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Re: Request to cancel contract

Hi you can try txting the number 07533051809 with your problem and someone will get back to you 

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