a month ago
Instead of all these messages from virgin thanking me for joining the community it would be helpful if I got a response to my query before I totally give up on virgin and swop to another provider.
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Thanks for posting on the Community Forums.
I can see that you're now in safe hands as my colleague Dave has responded to you from your other post.
If you haven't already, please do look at your other post when you get the chance if you're still having issues.