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Renewed Contract

Carmz
Tuning in

on ‎25-09-2023 17:19

I have just called Virgin to renew my contract and agreed a price of £76 a month for a 1gig bundle with phone and tv. The pre contract shows the price of £76 a month but the final contract shows £101 a month. This is not what I agreed. Could someone pm me and look into this please to check it as if I have been mis-sold I would like to cancel. Thank you

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Vikki_M
Forum Team
Forum Team

on ‎25-09-2023 19:24

Hi Carmz,

 

Thank you for your post and welcome to our community.

I am sorry to hear that.

I will send you a private message now so we can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

 

 

Vikki - Forum Team


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