Renewal of Contract

[irwaite]

Hi

My initial contract is coming to an end and I have received an email offering me a special price to sign up for another 18 months.

The email states that I will continue with everything that I currently have but I need to know whether Netflix Standard and TNT Sports are still included as they are not stated on the package details.

The details provided for my package are as follows:

Current Package

Broadband Installation

M500 Gig1 Fibre Broadband

Intelligent Wifi

WiFi Max

Virgin TV 360

Sky Cinema UHD

Kids Pick

Sky Sports HD

Sky Sports & Cinema HD

Mega TV

Phone Line Rental

Anytime chatter

Thanks

[Daniel_Et]

Hi @irwaite, thank you for your query.

Regarding TNT Sports, that's now a separate add-on and costs £18 per month. 

As for Netflix, we'd suggest contacting the customer relations to get clarity on the situation with that. The best number to call them on is 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline or Virgin Mobile.

Please let us know how you get on. 

Regards,
Daniel