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Renew a contrat

Hello,

I renewed my contrat yesterday. It is very hard speaking on the phone for me. 🙊 Anyway, my contrat is the end of 20th October and I want to keep going with Virgin Media. So I called the Virgin Media and we arrenged renew my contrat with new price. I noticed today new contrat will continue untill two years. It is too long time for me. If I give up use to Virgin Media, I have to pay cancelletion fee. My mind confused about that I don't reliase the customer sevice said that your new conrat will continue untill 24 months. What can I do? Please, help me!

 

 

 

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