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sesthedude
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Removing TV & Phone

4 weeks ago

Hope somebody can help for the last 2 weeks i have wanted to remove the TV & Phone as we simply do not use it... every time i sign in if i go to change my package its says, ooops sorry this page is not working..... if i call 150 it just apologises for busy lines... i have a very busy day most days so this is taking un necessary time... please help !

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JitteryPinger
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Re: Removing TV & Phone

4 weeks ago

This will need to be done via customer services unfortunately, the best way to reach them without a lengthy queue time is at 8am by calling 0345 454 1111 options 1-1-4-4... you may well get a nice offer for the broadband service too.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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