Menu
Reply
sammythesquibb
  • 7
  • 0
  • 0
Tuning in
99 Views
Message 1 of 2
Flag for a moderator

Remove websafe

Having joined virgin 3 weeks ago I'm unable to create an account as I was a customer with the same email address around 6 years ago. There's no solution to this issue at the moment. 

As such i can't view my bills and manage general things such as the websafe filter. Is it possible for someone to remove this for me?

Thanks

0 Kudos
Reply
Vikki_M
  • 747
  • 23
  • 49
Forum Team
Forum Team
80 Views
Message 2 of 2
Flag for a moderator

Re: Remove websafe

Hi @sammythesquibb

 

Have you tried to register using an email address that hasn't been used with us previously?

 

This should resolve this for you.

 

Please pop back to us when you can.

 

 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply