Removal of cable

[Rowan4]

Can the old cable and box for Virgin (my old provider) be removed by us or do we need an engineer?  Many thanks ☺️

[David_Bn]

Thanks for your post on our Community Forums @Rowan4, and a very warm welcome to you!

We would have to advise that removing wires from a property is not a service that we provide and confirm that you're free to remove these at your own leisure.

Kindest regards,

David_Bn