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Registration Error - We are not able to set up your my Virgin Media account at the moment.

Hi

Just joined VM broadband/phone and having trouble registering my account online.  I get to the end of the registration and the following error appears:

gm00001_0-1604662363431.png

I've tried multiple times on different devices over the past week and haven't been able to progress beyond this message.  Can anyone help please?

Kind Regards

Gino

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Re: Registration Error - We are not able to set up your my Virgin Media account at the moment.

Hi gm00001,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with registering for an online account

 

I've popped you over a private message so I can get a few more details from you to help.

 

Alex_Rm

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