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Registering deputyship for account

Hi there

My sister and I have been made financial deputies for our mother under a Court Of Protection Order after she suffered a stroke last year.

What documentation (other than the COPO itself) do I need to send to you in order to register this, and where do I need to send it to?

TIA

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Re: Registering deputyship for account

It might be worth calling the critical illness team:

https://www.virginmedia.com/help/reporting-critical-illness-for-account-owner

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: Registering deputyship for account

Hi Graham_A - I tried them! They were not 100% helpful. But thank you 🙂

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Re: Registering deputyship for account

The best way is to send a full copy of the document to:

Virgin Media
Sunderland
SR43 4AA

With a covering letter explaining what you would like do. You will get a reply when it is updated by the team.

Hope it helps.

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Re: Registering deputyship for account

Hi JessS79, 

 

Thank you for getting in touch. 

 

I am sorry to hear that the team were unable to help with this. 

 

We can get this looked in to from here but I will just need to pop you over a private message to grab a few more details.

The message will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

Nat
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Re: Registering deputyship for account

thanks wez!

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Re: Registering deputyship for account

Thanks Natalie - message sent.
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