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Irene2020
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Registered wrong email address

Hi, can anyone help me change the email that I’ve registered. I’ve used com instead of co.uk and now can’t login 

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John_GS
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Re: Registered wrong email address

Hi Irene2020

 

Thanks for posting and welcome to the community. 

 

Yeah no worries will send a PM now to assist further

 

Kind regards,

John_GS
Forum Team


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Sal07
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Re: Registered wrong email address

I've done same spent about 2 hours on phone to be told it needs to be done by and IT specialist lol.

 

Going insane with the online chat too. Anyone help ?

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Zak_M
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Re: Registered wrong email address

Good morning @Sal07 

 

Welcome to the forums and thank you for taking the time to post. 

 

Sorry to hear that you have had some issues with your email. 

 

It would be the IT team who will need to remove the original email address so you can register the correct email one. 

 

Are you able to let me know if the team you spoke with over the phone raised an IT ticket? 

 

Kind regards,

Zak_M

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