Virgin Media Community

[philn1978]

When I go to register my account, I keep getting the following message :

Register for My Virgin Media

Oops, we've ran into a problem.
Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)

[Alex_RM]

Hi philn1978,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you're having some issues registering, can you confirm if you've tried using a different password to set this up?

Alex_Rm

[philn1978]

I get the message when I put my email address in & it doesn't go any further. It just comes up with the error code. 

[Akua_A]

Sorry to hear this @philn1978.

In this case, I have sent you a private message. Please lookout for the purple envelope and provide a response when you can.

Thanks,