I joined Virgin Media approx 8 weeks ago, for the first 5 weeks I had no broadband connection as there was an issue with the cables in the ground outside of my premises, 2 engineers visited around 3 weeks ago did a dig outside got the broadband working to 300M and said an engineer would be visiting to get full working speeds of over 500M, I've had no visit no contact at all from Virgin Media regarding my issue and they have no taken a double bill from my account even though I haven't had any of the promises service since I joined, I've put in complaints and called, been promised call backs from a technician and in 8 weeks I haven't received a single call from them, anyone have any idea where I go from here??
