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Refund

How long does it take to get a refund back after closing your account and return goods?

TIA

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Re: Refund

45 days

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Re: Refund

cheers for the answer. that's what I thought. And if over this ie longer than 45?

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Re: Refund

Give CS a call and confirm it was sent out and they have your correct address

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Re: Refund

Hi speenie,

 

Thanks for your post and welcome to the community.

 

I'm sorry you've been waiting on a refund and not receive this yet.

 

Did you get confirmation from us that a refund is due?

 

If so, and it has been over the 45 days then please pop me a private message and I'll take a look in to this for you.

 

Thanks

 

Melissa

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