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Refund

Hi I returned my equipment to virgin, I'm in credit, waiting for my refund. 

Does anyone know how long you have to wait for the cheque? 

I have tried contacting/messaging no one is giving me a straight answer. 

This has been going on a while before the virus.

Thank you 

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Re: Refund

'Does anyone know how long you have to wait for the cheque?'

45 days.
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Re: Refund

Thank you 

All the equipment was returned and recieved on the 12th march so do I wait 45 days from then? 

Will they automatically send a cheque or will I need to keep pestering them. 

Thank you

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