Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
89 Views
Message 1 of 3
Flag for a moderator

Refund for goods returned

Please can you tell me where my refund is for my virgin equipment that has been returned ! 

It should total £135 - I have moved to Sky recently 

0 Kudos
Reply
Highlighted
  • 20.24K
  • 2.09K
  • 3.92K
Very Insightful Person
Very Insightful Person
87 Views
Message 2 of 3
Flag for a moderator

Re: Refund for goods returned

There isn't a refund for kit - unless you've been charged for the non-return of kit after your account closed.

Activation and installation fees paid when you joined aren't anything you get back when you leave.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
Highlighted
  • 28.78K
  • 1.35K
  • 4.96K
Very Insightful Person
Very Insightful Person
59 Views
Message 3 of 3
Flag for a moderator

Re: Refund for goods returned

the equipment always belonged to VM so you had to return it. You won't get any more back for returning it. You be charged if you do not

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply