Refund cheque expired

[Smokeyjo86]

Hi I have a refund cheque from Virgin media which has expired and I’m unable to pay in,is it possible to re issue me one? Thanks 

[Ayisha_B]

Hi @Smokeyjo86,

Welcome to our Community Forums and thank you for your post!

I'm very sorry to hear that your refund cheque has expired. This would happen if not cashed within 6 months.

I'll be more than happy to look into this further.

I will send you a Private Message to confirm a few details, so please keep an eye out for a purple envelope at the top right corner of your Forum page.

Thank you.