Virgin Media Community

[robchenski]

Hello. 

The refund cheque has expired and I can't pay it in. Could you please reissue? 

Cheque number: [REMOVED]

Account number: [REMOVED]

Regards 

[MOD EDIT: Personal and private information has been removed from this post.]

[Paulina_Z]

Hi @robchenski,

Welcome back to our Community Forums! Thank you for your post and I'm very sorry to hear that your refund cheque expired before you could cash it to your bank account. 

I'll be more than happy to help with this problem. I will send you a Private Message to confirm a few details, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you.

[kylemac75]

Hi, 

I have just found a cheque for my refund but it has expired. How do I go about getting this reissued?

Thanks

[Steven_L]

Hey @kylemac75,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your refund cheque, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L