2 weeks ago
I referred someone back in June and was eligible for a £60 cash reward.
The original email from the rewards partner said the estimated confirmation time would be up to 9 weeks.
13 weeks later and still no reward - it’s just sat pending in my rewards account.
The person I referred got the same cash reward and a free television. They received their television a few weeks back but their cash reward is pending still too.
Contacted Aklamio who blame Virgin for it not being paid yet, contacted Virgin who blame Aklamio.
2 weeks ago
Hey katier1986, thank you for reaching out and I am so sorry to hear about this, normally we have no control over this as its done by our partner however I will send you a PM so we can take a look and get you in touch with the right people.
Please look out for my PM. Cheers
Matt - Forum Team
New around here?