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Referral reward not paid

katier1986
Joining in

I referred someone back in June and was eligible for a £60 cash reward.

The original email from the rewards partner said the estimated confirmation time would be up to 9 weeks.

13 weeks later and still no reward - it’s just sat pending in my rewards account.

The person I referred got the same cash reward and a free television. They received their television a few weeks back but their cash reward is pending still too. 

Contacted Aklamio who blame Virgin for it not being paid yet, contacted Virgin who blame Aklamio. 

1 REPLY 1

Matthew_ML
Forum Team
Forum Team

Hey katier1986, thank you for reaching out and I am so sorry to hear about this, normally we have no control over this as its done by our partner however I will send you a PM so we can take a look and get you in touch with the right people.

Please look out for my PM. Cheers 

Matt - Forum Team


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