I referred someone back in June and was eligible for a £60 cash reward.
The original email from the rewards partner said the estimated confirmation time would be up to 9 weeks.
13 weeks later and still no reward - it’s just sat pending in my rewards account.
The person I referred got the same cash reward and a free television. They received their television a few weeks back but their cash reward is pending still too.
Contacted Aklamio who blame Virgin for it not being paid yet, contacted Virgin who blame Aklamio.
Hey katier1986, thank you for reaching out and I am so sorry to hear about this, normally we have no control over this as its done by our partner however I will send you a PM so we can take a look and get you in touch with the right people.
Please look out for my PM. Cheers
Matt - Forum Team
New around here?